Returns and Refunds of Products
“Ammo-Up” will refund the customer’s cost of the “Ammo-Up” unit if you are not satisfied with the efficiency of the product at picking up your brass, shells, or paintballs. The product must be returned within 30 days of receipt of the product at the customer’s expense. If the returned product is damaged or dirty, Bag-A-Nut will refund the value of the product at the remanufactured unit retail price (approximately 82% of customers cost). Badly damaged or old merchandise will be returned to the customer without a refund. For speedy refund and resolution, please notify Ammo-Up by phone or email.
*All shipping charges are nonrefundable.
*All returns for items with free shipping are subject to a 15% restocking fee to cover original shipping cost.
“Ammo-Up” aims for goods to leave our warehouse in perfect condition. Should those goods not be received by you in perfect condition, then any damage to or shortfall in products must be reported to “Ammo-Up” by phone or email (info@ammoupusa.com) within 72 hours after receipt of the goods. All defective goods must be returned in their original packaging with the original invoice or packing slip. Replacement goods will only be shipped after the faulty item is received by “Ammo-Up”. Return postage costs incurred by you will be issued by credit to your nominated credit card after the goods have been sighted by “Ammo-Up”.
In the unlikely event that you receive an incorrect item, this should be reported to “Ammo-Up” by email to info@ammoupusa.com within 72 hours after receipt of the goods. All incorrect goods must be returned in their original packaging with the original order form to be sighted by “Ammo-Up”. Replacement goods will only be shipped after the incorrect item is received by “Ammo-Up”. In the event that “Ammo-Up” is unable to replace the item, a refund will be provided. Return postage costs incurred by you will be issued by credit to your nominated credit card after the goods have been sighted by “Ammo-Up”.
No refunds are offered if you have changed your mind about the goods, or are simply done using the machine.
Refunds will be issued by credit to the nominated credit card.
Items Purchased from Dealers
Warranties and guarantees on purchases made from Ammo-Up distributors or dealers are at the discretion of the dealer. All claims for warranties and guarantees must be placed with the dealer where the product was purchased. Parts purchases outside of warranty coverage can be placed with dealers or directly with Ammo-Up. The 1-year manufacturer warranty is valid as long as the machine is purchased, in new condition, from an authorized dealer.
